Certified Disaster Training Courses

Pre-registration is required for all of the summit’s certified disaster training classes.  Classes are assigned on a first come, first served basis; if a class is filled, delegates may be assigned an alternative course. Please note that certain classes – marked 2 DAY COURSE – begin on Wednesday and continue into Thursday afternoon. Participants must attend the full class -- from beginning to end -- to receive a class certificate. 

Disaster Leadership Classes

The Salvation Army - Incident Command System (Offered May 23)

This course provides participants with a general orientation to The Salvation Army Incident Command System (ICS) and explains how it is used to command, control and coordinate disaster relief operations. 

Who Should Take This Couse: Disaster workers who may be part of, or have interaction with a Salvation Army Incident Management Team. This course is also a prerequisite for any Salvation Army general or command staff training.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

The Salvation Army - Liaison 1: Understanding Emergency Management (Offered May 23)

This course provides a broad overview of how emergency management operates within the United States and explains how The Salvation Army and other members of the community connect appropriately into an emergency management system that includes government agencies, non-profit charities, voluntary organizations, the private sector, the media, and the general public.

Who Should Take This Couse: This course is designed for corps officers and others seeking to build stronger relations with their local emergency managers and other disaster partners. This course is also an essential starting point for anyone interested in serving as a Liaison Officer on a Salvation Army disaster operation.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

The Salvation Army – Operations (Offered May 23 or May 24)

The most important part of any Salvation Army disaster relief operation is service delivery.  This course will look at how service delivery – from food service to disaster social services to bulk distribution -- is set-up, managed, coordinated, and demobilized through the Operations section.  It will prepare participants to service in a leadership role within the Operations section on an Incident Management Team. 

Who Should Take This Course: This course is an advanced level course for those individuals who will be deployed in a leadership role within the Operations section during a disaster.

Prerequisite(s): Introduction to The Salvation Army’s Emergency Disaster Services & The Salvation Army Incident Command System (ICS)

The Salvation Army - Logistics (Offered May 23 or May 24)

The backbone of any disaster operation, the Logistics function is all about getting the right resources to the right place, at the right time, in the right quantity, at the right cost.  This advanced course will cover all the essentials of the Logistics function, including the role and responsibilities of the Logistics Chief; resource acquisition; supply, facility, vehicle and technology management; in-kind donations management; and warehouse operations.

Who Should Take This Course: This course is an advanced level course for those individuals who will be deployed within a leadership role within the Logistics section during a disaster.

Prerequisite(s): Introduction to The Salvation Army’s Emergency Disaster Services & The Salvation Army Incident Command System(ICS)

The Salvation Army - Finance & Administration (Offered May 23)

This course is designed to prepare participants to serve in the Finance and Administration section on an Incident Command Team. Participants will learn disaster worker deployment procedures and guidelines, statistics, accounting, general command administration and how to navigate the EDS website

Who Should Take This Course: This course is an advanced level course for those individuals who will be deployed in a leadership role within the Finance & Administration section during a disaster.

Prerequisite(s): Introduction to The Salvation Army’s Emergency Disaster Services & The Salvation Army Incident Command System(ICS)

The Salvation Army - Leadership & Supervision within ICS (Offered May 24)

This course is designed for individuals who will be operating as functional leads within the Incident Command System. Participants will explore the role and responsibilities of the supervisor during a disaster response. This includes, but is not limited to, clearly articulating job responsibilities, providing constructive feedback, adhering to Salvation Army policies and procedures, and providing conflict management solutions as it pertains to disaster deployments.

Who Should Take This Course:This course is an advanced level course designed for those individuals who will be deployed in a leadership role within the ICS Command System.

Prerequisites: Introduction to The Salvation Army's Emergency Disaster Services & The Salvation Army Incident Command System (ICS)

FEMA - Volunteer & Donations Management (G-288) (2 DAY COURSE – Offered May 24 and continuing on May 25)

This FEMA course is designed to provide participants with guidance on how to plan and prepare for spontaneous volunteers and unsolicited donations following a disaster. Best practices of how to manage volunteers and donations will be emphasized. This course can be used as an Elective Course for the FEMA Advanced Professional Series (APS).

Who Should Take This Course: Individuals interested in having a better understanding of the management of spontaneous volunteers and/or unsolicited donations following a disaster.  

Prerequisites(s): There are no prerequisites for this course.

Disaster Social Services Classes

The Salvation Army - Emergency Assistance in Disaster Operations (Offered May 23)

This course is designed to train disaster workers and social workers to serve as disaster caseworkers during a disaster relief operation.  Participants will learn practical skills such as interviewing clients, filling out forms and determining eligibility based upon The Salvation Army standards.

Who Should Take This Course: Disaster and social workers interested in serving as caseworkers on a disaster relief operation.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

The Salvation Army - Disaster Social Services (Offered May 24)

This course is designed for supervisors working within the disaster social services function.  The course will examine the role of disaster social services within a disaster operation, including its position within the Incident Command System (ICS) and connections with other disaster relief providers in the larger sequence of service delivery. Participants will simulate setting up a Salvation Army Disaster Assistance Center and conclude with an introduction to long-term recovery.

Who Should Take This Course: Experienced disaster workers with a social services background and/or interest who will serve in supervisory positions on a disaster operation.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

Recommended: The Salvation Army Incident Command System. (Not required but recommended at some point)

Emotional & Spiritual Care Classes

The Salvation Army - Emotional & Spiritual Care: The ESC Specialist (Offered May 23)

This course is designed to train Salvation Army disaster workers in the fundamentals of the Emotional & Spiritual Care function.  Participants will explore how cultural and religious practices are important influences on emotional and spiritual care practices and practice a simple model designed to help ESC specialists approach, interact, and support with people at a disaster site.

Who Should Take This Course: Anyone who may serve on a Salvation Army disaster relief operation in an Emotional and Spiritual Care capacity.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

Critical Incident Stress Management (CISM) - Grief Following Trauma (2 DAY COURSE – Offered May 24 and continuing on May 25)

In the course of one’s career, it is inevitable that professionals will encounter traumatic death and loss issues both personally and professionally. Professionals often feel ill prepared to provide effective care throughout the grief process. This course will cover key grief and loss concepts relating to trauma and traumatic death. Participants will increase their knowledge of how trauma impacts the grief process and will gain skills for evaluating and supporting persons who have experienced traumatic death and loss.

Who Should Take This Course: This course is designed for anyone who works with people who experience grief and loss following a traumatic event, including Salvation Army Emotional and Spiritual Care team members.

Prerequisite(s): There are no prerequisites for this course.

Food Service Classes

ServSafe® Food Handler (Offered May 22)

This course introduces participants to the basics of safe food handling.  The course explains how food can become unsafe through time-temperature abuse, cross-contamination, and improper cleaning and sanitizing, and the importance good personal hygiene plays in limiting the spread of bacteria and other dangerous pathogens.

Who Should Take This Course: Any individual engaged in food service or serving on a Salvation Army mobile feeding unit.

Prerequisite(s): There are no prerequisites for this course.

Rooms: Section A, Salon 9 with instructor Ross Patterson. Section B, Salon 10 with instructor Jimmy Standord.

The Salvation Army - Disaster Food Service & Canteen Operations (Offered May 23 or May 24)

The Disaster Food Service & Canteen Operations course is designed as the starting point for any disaster worker who wishes to be a part of disaster food service operations.  Participants who complete this course will learn about the different types of Salvation Army food service equipment, the essentials of building a food service team, canteen operations and maintenance, and the basics of menu planning.

Who Should Take This Course: Anyone interested in food service delivery or serving on a Salvation Army mobile feeding unit.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services & ServSafe Food Handler.

ServSafe® Manager (2 DAY COURSE – Offered May 24 and continuing on May 25)

This course teaches food service managers about the dangers of food borne illness, how to prevent it and the keys to food safety.  The course also covers specifics on safe receiving, food storage, preparation and serving, and cooling and reheating. The course emphasizes that taking an active managerial control of critical food borne illness risk factors makes all the difference for a safe operation.  To receive credit for this course, participants must independently pass a multiple choice exam which will be delivered on Thursday, May 25; study books for the class will be sent prior to the conference.

Who Should Take This Course: Supervisors responsible for managing food preparation and/or individuals, such as an Operations Chief or Safety Officer, who could have lead roles in food service and delivery during disasters.

Prerequisites(s): There are no prerequisites for this course.  ServSafe® Handler is recommended.

Meteorology Classes

National Weather Service – Skywarn® Spotter (Offered May 22)

SKYWARN storm spotters are part of the ranks of citizens, who form the Nation’s first line of defense against severe weather, and whose main responsibility is to identify and describe severe local storms. SKYWARN spotters, coupled with Doppler radar technology, improved satellite and other data, enable the National Weather Service (NWS) to issue more timely and accurate warnings for tornadoes, severe thunderstorms and flash floods. This course covers the basics of being a SKYWARN Spotter.

Who Should Take This Course: NWS encourages anyone with an interest in public service and access to communication, such HAM radio, to join the SKYWARN® program.  Please note after completing this course you will not be given a spotter ID unless you reside in the local jurisdiction where this class is being taught.  Information on how to obtain your local spotter ID will be discussed during the class.

Prerequisite(s): There are no prerequisites for this course.

Public Information Classes

The Salvation Army - Public Information 1: The First 24 Hours (Offered May 23)

This course will introduce participants with little or no public information experience to the essentials of the public information function and emphasize the fundamental skills necessary to disseminate accurate information--particularly in the critical first 24 hours after an incident. This course will cover the basics of good public information practices and discuss strategies for developing positive media relationships. Participants will practice essential skills such as writing news releases, doing on-camera interviews and engaging social media.

Who Should Take This Course: Local corps officers and individuals who will be working with the media or working within the public information function during disasters.

Prerequisite(s): Introduction to The Salvation Army's Emergency Disaster Services

The Salvation Army - Public Information 2: The Public Information Officer (Offered May 24)

This course is designed for experienced communications professionals, who have mastered basic public information skills, and who are ready to serve as a Public Information Officer (PIO) on large disaster operations.  Participants will learn how to establish, staff, and manage a Public Information team on a large disaster operation, support disaster-related communications in preparedness, response, recovery and mitigation phases of a disaster event and learn how to proactively address potentially negative public relations issues. 

Who Should Take This Course: This course is an advanced level course for those individuals who will be deployed within the Public Information Officer section during a disaster. This individual should have some background in public or media relations.

Prerequisite(s):  Introduction to The Salvation Army's Emergency Disaster Services, Public Information 1: The First 24 Hours, & Incident Command System (ICS)

Safety Classes

FEMA – Active Shooter: What You Can Do (Offered May 22)

An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and other populated area. In most cases, active shooters use firearms and there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Everyone can help prevent and prepare for potential active shooter situations. This course provides guidance to all individuals, including volunteers, managers and employees, so that they can prepare to respond to an active shooter situation.

Who Should Take This Course: Safety Officers, individuals responsible for the safety of facilities or people, and anyone interested in having a better understanding of what to do in the event of an active shooter.

Prerequisite(s): There are no prerequisites for this course.

The Salvation Army – Safety Officer (Offered May 23)

“Safety first!” is core consideration on any disaster relief operation and this course will examine the role and responsibilities of the Safety Officer on a Salvation Army Incident Management Team (IMT).  The class will focus on hazard recognition, corrective active, and incident reporting with a special emphasis on the most common safety hazards on a Salvation Army disaster relief operation.

Who Should Take This Course: This course is an advanced level course for those individuals who hope to be deployed within the Safety Officer section during a disaster.

Prerequisite(s):Introduction to The Salvation Army's Emergency Disaster Services, Incident Command System, & ServSafe Food Handler.

OSHA - General Industry Procedures (2 DAY COURSE – Offered May 24 and continuing on May 25)

The OSHA Outreach Training Program provides training for workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces. The program also provides information regarding workers' rights, employer responsibilities, and how to file a complaint. The 10-hour class is intended for entry level workers and will be delivered by OSHA-authorized trainers.

Who Should Take This Course: This course is essential for anyone interested in serving as a Safety Officer on a Salvation Army disaster operation.

Prerequisite(s): There are no prerequisites for this course.

Workshops

Workshop sessions will be offered on Monday (Pre-Conference) and Thursday. Pre-registration for workshops is not required.

MONDAY - Workshop Session I - 1:00 - 2:00 PM

Partners: The Salvation Army & Southern Baptist Disaster Relief

Presented in partnership with Texas Baptist Men!

From field kitchens to chainsaw crews to rebuilding teams, Southern Baptist Disaster Relief is one of our nation’s largest charitable disaster relief providers. This workshop will look at The Salvation Army’s partnership with Southern Baptist Disaster Relief and discuss how the two organizations can better work together in feeding operations and other service areas.

Presenter(s): Terry Henderson (Texas Baptist Men) & Alvin Migues (The Salvation Army)

Smartphone Photography Tips and Tricks

Pictures and video are powerful tools for conveying the impact of The Salvation Army's work, particularly during times of disaster. Fortunately, modern technology -- in the form of your favorite smart phone -- gives just about everyone the ability to quickly and easily photograph the magnitude of a disaster event and capture how The Salvation Army is helping. Let two experts from The Salvation Army's own Communications Bureau show you how to get the most from your smartphone's camera and take amazing pictures with just a tap.

Presenter(s): Dave Haas (The Salvation Army) & Joseph Chang (The Salvation Army)

Taking Care of Yourself While Serving Others

Disaster service can be immensely rewarding. But it can also take its toll emotionally and spiritually on responders who are exposed to the suffering of others. This workshop will suggest ways disaster responders can take care of themselves and remain resilient in the face of trauma. It may be impossible not to be affected by what you see on a disaster, but there are healthy ways to cope!

Presenter(s): Major David Dalberg (The Salvation Army)

MONDAY - Workshop Session II - 2:30 - 3:30 PM

Innovations in Disaster Technology

Presented in Partnership with Verizon!

Every day new technologies are being invented that can help The Salvation Army better respond during disasters. Beyond simply using your cell phone to communicate, additional technologies are available from our partners. This workshop will present communications solutions via wireless networks, such as asset tracking, voice communications, information management, and other new solutions that are on the horizon.

Presenter(s): Tom Serio (Verizon) and Steven Hartsook (The Salvation Army)

Building Your Local EDS Team Through Effective Volunteer Recruitment

Building a Salvation Army disaster team can be challenging, but it’s not impossible! This workshop will examine some of the best ways to recruit and retain community volunteers, conduct training, and exercise your teams without breaking the bank. It will also present ideas for keeping your disaster teams engaged and excited, even during non-disaster times!

Presenter(s): Lisa Coleman (The Salvation Army)

Emergency Power Generation for Canteen and Corps: What You Need To Know

Presented in partnership with Sunbelt Rentals!

When disaster strikes, the first casualty is often electric service, and when the power goes out, you don’t have to be left in the dark! This workshop will examine the ‘ins and outs’ of emergency power generation beginning with best practices in providing emergency power to facilities and ending with the essentials of generator maintenance.

Presenter(s): Paul Cumbie (Sunbelt Rentals, Inc.) & Kevin Smith (The Salvation Army)

MONDAY - Workshop Session III - 4:00 - 5:00 PM

Cook It: Menu Planning for Canteens and Kitchens

Presented in partnership with Cheney Brothers, Inc.

Providing wholesome meals is the cornerstone of the Salvation Army’s disaster food services program, and nutritious meals begin with proper menu planning. This workshop will discuss menu planning for canteens and field kitchens, offering guidance on how to choose and order the right foods for your equipment at a budget you can afford.

Presenter(s): Robert Cassell (Cheney Brothers, Inc.) & Kevin Smith (The Salvation Army)

Efficient Designs in Canteen Evolution

Presented in Partnership with Custom Sales and Services, Inc.!

From catering trucks with no cooking equipment to canteens with multiple tilt skillets and electronic stabilization, food trucks have come a long way. This workshop will discuss canteen concepts based upon what is already in use across The Salvation Army and vision for how canteens will continue to evolve with new technologies and new designs for the future.

Presenter(s): Lynda Sikora (Custom Sales and Services) and Steven Hartsook (The Salvation Army)

Now is Not the Time to Collect Business Cards!

Presented in partnership with Seminole County Emergency Management!

Community partnership and collaboration should begin well before the winds blow and the waters rise. Relationships established with local emergency management agencies and other nonprofit organizations can come disguised in many forms including VOADs (Voluntary Agencies Active in Disaster), COADs (Community Agencies Active in Disaster) and LTRs (Long Term Recovery groups). Hear from a local emergency management professional and the Florida EDS Liaison on the value of knowing your partners pre-disaster and how to get plugged in to your community.

Presenter(s): Jessica Geib (The Salvation Army) and Alan Harris (Seminole County Emergency Management)

Social Media for Newbies

Presented in partnership with Richards Partners!

New to the wonderful world of social media? If so, this workshop is for you, as we dive into the world of Facebook, Twitter, Instagram, and other popular online communication and networking tools. This is social media basics … so if you’ve never signed on before … we’ll help you get you started, and more importantly, also provide some tips on how to keep yourself out of trouble!

Presenters: Megan Hofer (The Salvation Army), Chris Priest (The Salvation Army), Elizabeth Clayton (Richards Partners), & Jay Pritchard (Richards Partners)

USDA Resources During a Disaster: How They Can Help

Presented by the U.S. Department of Agriculture Food and Nutrition Service!

USDA can play a vital role in providing supplemental nutrition assistance when disasters occur by coordinating with State, local, and voluntary organizations to provide USDA Foods for shelters and other mass feeding sites; distribute food packages directly to households in certain situations; and/or approve State requests to operate a Disaster Supplemental Nutrition Assistance Program (D-SNAP). Come learn what USDA can bring to the table as part of disaster feeding. Hear from The Salvation Army's own Ross Patterson on how USDA Foods were used to support The Salvation Army’s congregate feeding efforts in response to the 2015 South Carolina floods and in other recent disasters, such as Hurricane Matthew.

Presenter(s): Cora Russell (USDA Food and Nutrition Service)

THURSDAY - Workshop Session I - 8:00 a.m. – 9:00 a.m.

A Big City Perspective on Disaster Response and Supporting Major Public Events

Welcome to the big city! This workshop will examine how Salvation Army disaster programs operate in an urban environment and provide emergency services in densely populated areas to widely diverse communities. Beyond disaster, this workshop will also look at best practices in preparing for major public events, including the 2016 Democratic National Convention and the 2015 Papal visit to Philadelphia.

Presenter(s): Bobby Myers (The Salvation Army)

Coping with Catastrophe: Disaster Response and Lessons Learned from the Caribbean Territory

Presented by The Salvation Army’s Caribbean Territory!

From catastrophic hurricanes to devastating earthquakes, The Salvation Army’s Caribbean Territory has been called to respond to some of the worst disasters in modern history. This workshop will examine the Caribbean Territory’s experiences, sharing lessons from recent disaster events and examining how The Salvation Army is continuing to support long-term recovery operations.

Presenter(s): Major Vilo Exantus (The Salvation Army)

Donations Do’s and Don’ts

It’s been said that, "the disaster within the disaster is unsolicited donated goods." This panel discussion will look at best practices for managing in-kind donations during a disaster, including “how to ask for what is needed” and ‘when it’s best to just say no.’

Presenter(s): Shelley Henderson (The Salvation Army), Jon Kalahar (The Salvation Army), & Jerry Stickney (The Salvation Army)

Emergency Communications: Satellites, Phones & Radios, Oh My!

Communications is a critical element in any disaster operation. This workshop is designed for Incident Commanders, Logistics or Operations Chiefs and others with little or no communications experience. It will examine communications options including priority telephone and cell phone access, internet access alternatives, satellite-based communications, business band and amateur "ham" radio and other options.

Presenter(s): Bill Feist (The Salvation Army)

Seven Wonders of the EDS Website

Did you know that The Salvation Army has an amazing website? In fact, it might even be one of the "7 Wonders." Publicly, it provides useful information about what we are up to during a disaster response. It also serves as a gateway for individuals interested in volunteering and provides a schedule and catalog of all our training courses. Internally, it houses all the important statistics of a disaster operation, is the place to post news stories and photos, and even contains your personal profile training records. Join this workshop and learn about the “7 Wonders” of the EDS website.

Presenter(s): Bobbi Geery (The Salvation Army) & Darrin Gambino (The Salvation Army)

Understanding FEMA Disaster Case Management Program (DCMP) & Individual Assistance (IA)

Presented in partnership with the Federal Emergency Management Agency (FEMA)!

This workshop offers an overview of FEMA’s Individual Assistance (IA) and Disaster Case Management Programs (DCMP). Through the Individual Assistance program, FEMA and other federal agencies offer a numberof disaster recovery programs that benefit survivors. DCMP, a relatively new FEMA program, can provide funding for disaster case management. Discussion will include how these FEMA programs impact Salvation Army disaster social services efforts and how resources from both agencies can be better leveraged to help disaster survivors.

Presenter(s): Lesli Remaly (FEMA) & Laurie Fried (The Salvation Army)

THURSDAY - Workshop Session II - 9:15 a.m. – 10:15 a.m.

Canine Caregivers: Disaster Stress Relief Dogs

Presented by Therapy Dogs International!

The purpose of this workshop is to show the attendees why it is important after the occurrence of traumatic incidents to include specially trained "Disaster Stress Relief Dogs (DSRDogs)” as first responders. A video showing how we test these highly specialized teams will be shared. With a hands-on demonstration utilizing DSRdogs, we will show and teach why the Human Dog Interaction (HDI) is so effective in reaching traumatized people who initially might not be willing to accept the help of a counselor.

Presenter(s): Ursula Kempe (Therapy Dogs International)

Social Services & Emergency Disaster Services: We're In This Together!

This workshop will examine, from a divisional perspective, how Emergency Disaster Services and Social Services programs can work together during a disaster. The session will focus on communication and training and the relationship between the two disciplines, during preparedness, response and recovery.

Presenter(s): Anita Cline (The Salvation Army) & Mike Patterson (The Salvation Army)

Statistics: Not Just a Bunch of Numbers

Statistics are more than just how many meals were served or how many drinks we handed out during an event. This workshop will review the updated Salvation Army disaster statistics form and examine why we ask for specific information. We'll also look at who needs the information and how it's used to generate interest in what the Salvation Army is doing.

Presenter(s): Kathy Clark (The Salvation Army)

Transferring Command: Effective Incident Management Team Transitions

A fundamental principle of the Incident Command System (ICS) is that transitions between ICS team members should be smooth and well-coordinated. Unfortunately, too often the transition between a departing IMT and the arrival of a new one is chaotic and stressful. This workshop will examine what is required for an effective transfer of command. This workshop will also look at a suggested ‘debriefing template’ and ideas for its implementation.

Presenter(s): Steven Hartsook (The Salvation Army) & Bobby Myers (The Salvation Army)

Understanding the American Red Cross’s Client Assistance Program

Presented by the American Red Cross!

When disasters strike, the American Red Cross’s client assistance program provides direct financial aid to disaster survivors. This workshop will provide an overview of this program, examining the types of needs that are covered, how individuals qualify for assistance, and how aid is provided. The workshop will also look for ways the American Red Cross and The Salvation Army can work more closely together in this area and create a smoother referral process between the two organizations.

When Your Corps Is the Victim: Lessons Learned from Baton Rouge, LA and Fayetteville, NC

While The Salvation Army is most often a disaster ‘responder’, some disasters also impact our own facilities, causing extensive damage. Drawing on real event experiences, this workshop will look at the added challenges facing a corps officer when it’s their corps facilities that are also affected by the disaster event. Discussion topics will include shelter evacuations, working with insurers, operating from temporary space, reconstruction, and recovering under difficult circumstances.

Presenter(s): Captain Brett Meredith (The Salvation Army) & Captain Matt Trantham (The Salvation Army)

THURSDAY - Workshop Session III - 10:45 a.m. – 11:45 a.m.

Disasters in a Digital World. "Who Does What to Get our Story Heard"

Presented in partnership with Richards Partners!

This workshop will highlight trends in digital news during a disaster and explain the role of Salvation Army National, Territorial and Divisional Headquarters. The workshop will also discuss how to capture and share content so people are aware and informed during wide-scale disasters.

Presenter(s): Jennifer Byrd (The Salvation Army), Jay Pritchard (Richard Partners), Elizabeth Clayton ( Richard Partners) & David Jolley (The Salvation Army)

Canteen Standard Operating Guide: Yes We Have One!

The Salvation Army has many different types of mobile feeding units in service across the country, each with its own specific maintenance requirements. However, despite their differences, our canteens also have a lot in common, including a number of important operating procedures. This workshop will explore best practices for canteen deployment, maintenance and reporting.

Presenter(s): Bill Feist (The Salvation Army)

Multi-Agency Resource Centers (MARCs): Where Do I Fit In?

Presented in partnership with the American Red Cross!

Welcome to the next big thing in emergency services: The Multi-Agency Resource Center (MARC). MARCs are designed to make things a lot easier for the average disaster survivor, by bringing multiple disaster relief agencies together, all under one roof. This workshop will introduce you to the MARC concept, describe how The Salvation Army and other disaster relief agencies work together to open a MARC, and how services are provided to disaster survivors within a MARC operation.

Presenter(s): Monica Montoya (American Red Cross) & Laurie Fried (The Salvation Army)

My First Disaster: What Every Officer Should Know When Disaster Visits Your Command!

For Lt. Ryan Meo, commanding officer of The Salvation Army of Tallahassee, September 2, 2016, was a bad day. That’s when Hurricane Hermine barreled into the Florida panhandle, causing more than $550 million in damages and downing power to 57% of the city’s homes, leaving 325,000 people without electricity. In this workshop, Lt. Meo shares his experience, including what worked, what didn’t, and everything he wished he’d known before the disaster struck.

Presenter(s): Lt. Ryan Meo (The Salvation Army) & Bobbi Geery (The Salvation Army)

Protecting Children in Disasters

Presented by Save the Children!

During a disaster, children are often the most vulnerable of the disaster’s survivors. This workshop will focus on best practices for protecting children in emergencies and examine methods of child safeguarding. Participants will also learn how to identify gaps in child safety and examine ways to better care for children in the wake of a disaster event.

Presenter(s): Cameron Lewis (Save the Children)

Resource Development & Emergency Disaster Services: Working Together as a Team!

Building on experiences from the 2015 South Carolina floods, this ‘best practice’ workshop will discuss how Salvation Army Resource Development and Emergency Disaster Services personnel can better coordinate during emergency operations. Working together to secure resources, leverage existing relationships, and engaging donors.

Presenter(s): Trent Johnson (The Salvation Army) & Mike Patterson (The Salvation Army)